/* Palace Trains chat concierge — navy/gold, matches the site palette. */
.ptc-launch{position:fixed;right:22px;bottom:22px;z-index:9998;display:flex;align-items:center;gap:10px;
  background:#10294e;color:#f5f1ea;border:1px solid #b3924f;border-radius:40px;padding:13px 20px;
  font-family:Montserrat,system-ui,sans-serif;font-size:.78rem;letter-spacing:.09em;text-transform:uppercase;
  cursor:pointer;box-shadow:0 8px 26px rgba(16,41,78,.28);transition:transform .18s ease,box-shadow .18s ease}
.ptc-launch:hover{transform:translateY(-2px);box-shadow:0 12px 32px rgba(16,41,78,.36)}
.ptc-launch svg{width:19px;height:19px;fill:#b3924f;flex:none}
.ptc-launch[hidden]{display:none}

.ptc-panel{position:fixed;right:22px;bottom:22px;z-index:9999;width:min(408px,calc(100vw - 32px));
  height:min(624px,calc(100vh - 44px));background:#f5f1ea;border:1px solid #b3924f;border-radius:6px;
  display:flex;flex-direction:column;overflow:hidden;box-shadow:0 20px 60px rgba(16,41,78,.34)}
.ptc-panel[hidden]{display:none}

.ptc-head{background:#10294e;color:#f5f1ea;padding:15px 18px;display:flex;align-items:center;justify-content:space-between;flex:none}
.ptc-head h3{margin:0;font-family:'Cormorant Garamond',Georgia,serif;font-size:1.16rem;font-weight:600;letter-spacing:.01em}
.ptc-head p{margin:2px 0 0;font-family:Montserrat,system-ui,sans-serif;font-size:.63rem;letter-spacing:.13em;
  text-transform:uppercase;color:#b3924f}
.ptc-x{background:none;border:0;color:#f5f1ea;font-size:1.5rem;line-height:1;cursor:pointer;padding:0 2px;opacity:.75}
.ptc-x:hover{opacity:1}

.ptc-log{flex:1;overflow-y:auto;padding:18px;display:flex;flex-direction:column;gap:13px}
.ptc-msg{max-width:88%;padding:11px 14px;border-radius:4px;font-size:.93rem;line-height:1.62;white-space:pre-wrap;
  font-family:'EB Garamond',Georgia,serif}
.ptc-bot{background:#fff;border:1px solid rgba(16,41,78,.13);color:#1d2b3f;align-self:flex-start}
.ptc-you{background:#10294e;color:#f5f1ea;align-self:flex-end}
.ptc-links{display:flex;flex-wrap:wrap;gap:7px;margin-top:9px}
.ptc-links a{font-family:Montserrat,system-ui,sans-serif;font-size:.68rem;letter-spacing:.07em;text-transform:uppercase;
  color:#10294e;border:1px solid #b3924f;border-radius:3px;padding:6px 11px;text-decoration:none}
.ptc-links a:hover{background:#b3924f;color:#fff}

.ptc-chips{display:flex;flex-wrap:wrap;gap:7px;padding:0 18px 12px}
.ptc-chips button{font-family:Montserrat,system-ui,sans-serif;font-size:.68rem;letter-spacing:.05em;
  background:#fff;border:1px solid rgba(16,41,78,.22);color:#10294e;border-radius:20px;padding:7px 13px;cursor:pointer}
.ptc-chips button:hover{border-color:#b3924f;background:#b3924f;color:#fff}

.ptc-form{display:flex;gap:8px;padding:12px;border-top:1px solid rgba(16,41,78,.13);background:#fff;flex:none}
.ptc-form input{flex:1;border:1px solid rgba(16,41,78,.2);border-radius:3px;padding:11px 12px;
  font-family:'EB Garamond',Georgia,serif;font-size:.95rem;color:#1d2b3f;background:#fff}
.ptc-form input:focus{outline:none;border-color:#b3924f}
.ptc-form button{background:#10294e;color:#f5f1ea;border:1px solid #10294e;border-radius:3px;padding:0 17px;cursor:pointer;
  font-family:Montserrat,system-ui,sans-serif;font-size:.7rem;letter-spacing:.09em;text-transform:uppercase}
.ptc-form button:hover{background:#b3924f;border-color:#b3924f}
.ptc-form button:disabled{opacity:.5;cursor:default}

.ptc-foot{font-family:Montserrat,system-ui,sans-serif;font-size:.6rem;letter-spacing:.05em;color:#6b7280;
  text-align:center;padding:0 12px 10px;background:#fff;flex:none}
.ptc-dots span{display:inline-block;width:6px;height:6px;margin-right:3px;border-radius:50%;background:#b3924f;
  animation:ptcb 1.1s infinite}
.ptc-dots span:nth-child(2){animation-delay:.16s}.ptc-dots span:nth-child(3){animation-delay:.32s}
@keyframes ptcb{0%,60%,100%{opacity:.25}30%{opacity:1}}

@media(max-width:520px){
  .ptc-panel{right:0;bottom:0;width:100vw;height:100dvh;border-radius:0;border-left:0;border-bottom:0}
  .ptc-launch{right:14px;bottom:14px;padding:12px 17px}
}